Cisco Product Information - CDB-8U

[MathieuDevinez9682]

Hi, we would like to use the ''Cisco Product Information'' API to automate the upgrade process with an CDB-8U.

With a 'show inventory' the switch return 'CDB-8U' as it PID.

When I consume the API with the PID ''CDB-8U'', I got an exception code 'PID_INVALID'. I checked with https://www.cisco.com/c/en/us/support/switches/catalyst-cdb-8u-switch/model.html#DataSheets and we can also see two kind of PID 'CDB-8P1' and 'CDB-8U++'

If we tried with https://api.cisco.com/product/v1/information/product_ids/CDB-8P1we got a response with the right information.


We also checked with https://api.cisco.com/product/v1/information/serial_numbers/{serialNumber}and the API returned ''no record found''.


Regards,

[Alex Stevenson]

Your best next step is to send an email to supportapis-help@cisco.com for help with Support APIs