cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
318
Views
5
Helpful
3
Replies
Highlighted

Genie issue

I installed genie in rhel7 server using pip the python version is 3.6. However when I try to run genie on the cli it gives me the following error

 

File "src/unicon/core/pluginmanager.py", line 18, in init unicon.core.pluginmanager
ImportError: cannot import name supported_chassis

 

 

Has anyone had this issue? and is there a solution to this? I get the same error when i try pyats as well

 

#genie, #pyats

Everyone's tags (2)
1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted

Re: Genie issue

I emailed the dev team using the email you suggested and their response was quick and gave me a proper solution as well.

 

Uninstall unicon and install unicon and unincon.plugins and it worked.

 

Both were installed using pip

 

View solution in original post

3 REPLIES 3
Highlighted
Cisco Employee

Re: Genie issue

Hi,
I found their support email address: pyats-support-ext@cisco.com from https://github.com/CiscoTestAutomation. I hope it helps!
Highlighted

Re: Genie issue

I emailed the dev team using the email you suggested and their response was quick and gave me a proper solution as well.

 

Uninstall unicon and install unicon and unincon.plugins and it worked.

 

Both were installed using pip

 

View solution in original post

Highlighted
Cisco Employee

Re: Genie issue

Thanks, happy to hear that!

This widget could not be displayed.