Genie issue

[SreekaanthGanesan3775]

I installed genie in rhel7 server using pip the python version is 3.6. However when I try to run genie on the cli it gives me the following error

File "src/unicon/core/pluginmanager.py", line 18, in init unicon.core.pluginmanager
ImportError: cannot import name supported_chassis

Has anyone had this issue? and is there a solution to this? I get the same error when i try pyats as well

#genie, #pyats

[IreneZ]

Hi,
I found their support email address: pyats-support-ext@cisco.com from https://github.com/CiscoTestAutomation. I hope it helps!

[SreekaanthGanesan3775 · Accepted solution]

I emailed the dev team using the email you suggested and their response was quick and gave me a proper solution as well.

Uninstall unicon and install unicon and unincon.plugins and it worked.

Both were installed using pip

[IreneZ]

Thanks, happy to hear that!