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Dears, One of our customers has requested a custom gadget inside Finesse where agents who have more than 1 CSQ can choose which one to be ready on; the current state is the agent has to choose to be ready or no ready on all CSQs. Any hints? Thanks in...
Hello community,we use a Codec Pro in a meeting room controlled by a third party controler over SSH instead of a RoomNaviagtor or Touch10. This works fine up to a certain point. We want to join a webinar. And for that we have to enter the Panelist co...
I'm not able to ssh to devnetsandboxiosxe.cisco.com. I'm using the following command in Linux ssh admin@devnetsandboxiosxe.cisco.com. The response is...kex_exchange_identification: Connection closed by the remote hostConnection closed by 131.226.217....
Hi, I'm trying to hide the "Supervisor Assist Gadget" title for the Finesse 3rd party gadget. In the gadget xml, I removed the title by which I was able to hide the gadget title and the text moved up to where the title is but now I'm getting empty s...
Afternoon everyone, I'm trying to connect to an APIC using PyATS and the rest.connector.Rest method, but no matter what, I get authentication failures. Here is my testbed file:devices: apic: os: apic type: apic custom: abs...
Hi, I am trying to understand if it is possible to use Cisco Umbrella DNS to inject a custom header into requests. Just to clarify we are not using Cisco SIG. Thanks, John
After many hours of study and practice, I was able to earn the DevNet Specialst - DevOps certification from Cisco in August of 2023. As a Developer Advocate, it's my duty and pleasure to assist others in achieving their goals. Therefore, I've de...
Is there a way to assign a contact center agent license to a user using Webex API?When I list the available licenses I do not see any of the contact center license.https://developer.webex.com/docs/api/v1/licenses/list-licensesWhen I use the API to ge...
Dears, I am trying to run a code that could SSH list of devices and come back with data in an external file from these devices.But, at the beginning I am facing some issues regarding netmiko and other features however I have already installed these f...
Hi I'm running NSO 6.1.7.1 with juniper-junos-nc-4.12 NED.I'm trying to use NSO device templates to standardize certain parts of device configurations.In this particular case I'm trying to force a certain set of "apply-groups" on a given Junos config...
The 14th and latest edition of the DevOps Shop is live, and this time, in honor of Sustainability Week, we are discussing... Sustainable DevOps! In this video, we define what sustainability means in the tech world and why it's crucial to integrate ec...
Hi,Maapi.commitQueueResult is deprecated and we should use applyTransParams.I need help on how to use applyTransParams.I have the following code:CommitParams cp = new CommitParams();cp.setCommitQueueSync();cp.setNoOverwrite();CommitQueueResult result...
We need to apply time based policies for our customer's SDWAN solution. We can do that manually but we cannot maintain it for a long periods of time. So the easiest way we came up with is to edit the device templates @ the needed time period & we ne...
Hello all,I hope all is well.I am new to coding in general. I am currently learning python from what I have been told by a friend who is advance in python that the best way to learn the language is to practice with projects so I thought I would use o...