Upgrade APIC from 3.2.3i to 4.2.7w failed

[Hoang Hung]

Hi team

I have upgraded APIC but it was error.

Please help.

hu Feb 20 11:13:00 UTC 2025 : Serializing data
Thu Feb 20 11:13:26 UTC 2025 : Checking for error codes of dataconv threads
Thu Feb 20 11:13:26 UTC 2025 : Checking for any config conversion cores
Thu Feb 20 11:13:27 UTC 2025 : Found 0 journal files after serialization
Thu Feb 20 11:13:27 UTC 2025 : Deleting any journal files/uncommitted transactions
Thu Feb 20 11:13:27 UTC 2025 : DME:ae, EncDBs:1, UnEncDBs:1, SerializedDBs:1
Thu Feb 20 11:13:27 UTC 2025 : DME: ae serialization file counts match
Thu Feb 20 11:13:27 UTC 2025 : DME:policymgr, EncDBs:65, UnEncDBs:65, SerializedDBs:33
Thu Feb 20 11:13:27 UTC 2025 : DME: policymgr serialization failed, number of dbs does not match number of serialized dbs
Thu Feb 20 11:13:27 UTC 2025 : rc: 1
Thu Feb 20 11:13:27 UTC 2025 : Failed to serialize data, file counts mismatched for one or more DMES
Thu Feb 20 11:13:27 UTC 2025 : Data conversion failed(rc = 1), returning error
Thu Feb 20 11:13:27 UTC 2025 : Dumping journalctl for detailed logs on dataconversion failure

[AshSe]

Hi @Hoang Hung 

Did you run pre-upgrade check list? Please find below link for the same:

https://github.com/datacenter/ACI-Pre-Upgrade-Validation-Script

[Wassim Aouadi]

Can you provide more details? Like at which step you get the error, hardware platform,etc.