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Cisco ACE20 Load balancing issues

surajgovindan1
Level 1
Level 1

Dear All,

I have a problem with the ACE 20 load balance

To start with following is our architectural request flow:

Load Balancer --> Webseal /(reverse proxy) --> HTTP Server --> Portal Server

We have Hardware Load Balancer Cisco ACE20.

When we access our portal from Webseal server it works totally fine without any issue, but when we access the same application using ACE we face the following issues:

1) Some of the links on do not work. For eg: We have a link "subscribe" which points to https://intranet/abc/wps/portal/subscription , whenever we click on this link, the request is directed to https://intranet/abc/wps/portal i.e homepage

2) URL redirection does not work We have some links which have a url forwarding or redirection for example when we open https://intranet/ef/quickplace it forwards the requests to https://intranet/ef/quickplace/Main.nsf?opendocument....., but this redirection fails and again the request is thrown to homepage i.e https://intranet/abc/wps/portal

3) The response of the request and the overall portal when accessed via ACE is very sluggish and it takes 20 seconds for homepage to load, whereas the homepage loads in 4 secs when accessed via webseal.

below is the ACE details. Kindly provide the your inputs to resolve this issue. will rate all the suggestions

Hardware Product Number: ACE20-MOD-K9

  Card Index:     207
  Hardware Rev:   2.3
  Feature Bits:   0000 0002
  Slot No. :      7
  Type:           ACE

Software
  loader:    Version 12.2[120]
  system:    Version A2(1.4) [build 3.0(0)A2(1.4) adbuild_11:54:12-2009/03/05_/a
uto/adbu-rel2/rel_a2_1_4_throttle/REL_3_0_0_A2_1_4]
  system image file: [LCP] disk0:c6ace-t1k9-mz.A2_1_4.bin
  installed license: ACE-SEC-LIC-K9

3 Replies 3

surajgovindan1
Level 1
Level 1

Dear all,

Please suggest on this issue.

BS

can you send network traces, config file and live HTTP header dumps ?

st3ssalens
Level 1
Level 1

Has there been any resolution for this?