Deregister WAAS CM

[sbrobak]

Had to reinstall the vCM after some crash. Switch the standby vCM to primary. That works fine. After reinstalling the previous primary vCM, I can't get it to register on the primary vCM. When configuring "cms enable" it says: "

Registration record for this device already exists or other nodes share the following information with this node: Mac <mac> already used by device WAAS-vCM(CdmConfig_180);

register: Registration failed(512).

cms: unable to register node

FAILED to enable management services"

When looking in the CM gui the previous CM is "offline". I can't delete it from the database - there is an option to "delete", but nothing happens when doing so.

Running 4.4.3.

Any ideas?

[Daniel Arrondo Ostiz]

Hi,

Normally, deleting the device should work, even though it's not the best approach in a situation like this.

You should try the procedure described at the link below. With this, what you will do is associate the new device with the previous database entry

http://www.cisco.com/en/US/docs/app_ntwk_services/waas/waas/v441/configuration/guide/maint.html#wp1105458

I hope this helps

Daniel

[sbrobak]

Tried this, but it looks like it count for accelerators, not cm.

[Daniel Arrondo Ostiz]

Hi,

Yes, you are right. The recover identity option is only available in the accelerators.

Please, give me a few days to find an answer. I'm trying to investigate it further internally.

Daniel