Oh Wise and Mighty Collective. (Ok..that might be a bit of a dorky intro )
We are seeing a discrepency between what the Device Manager (GUI) indicates about Normalization on a particular context and what the CLI has been programmed. We have turned Normalization off due to an issue with the applications that are served by this contect. The DM (GUI) indicates that it is turned on. Cisco Tac has indicated (I always appreciate Cisco Tac!) that we should reload the DM with the DM Reload command. I have found in a couple documents an entry that indicates that the DM Reload command is not impactful. It would also seem logical to me that this service wouldn't be impactful to be restarted. However, I want to do my due dilligence and ask the collective what their experience has been.
We are experiencing a strange issue with the servers being served by this context. It just materialized and it might have something to do with a TCP Port Reuse issue. The system just had a OS upgrade. So I believe the two might be related. I want to eliminate any discrepencies with the ACE before continuing troubleshooting.
Here is one of the documents that indicated a DM Reload is not impactful.
http://www.cisco.com/en/US/docs/app_ntwk_services/data_center_app_services/ace_appliances/vA3_1_0/configuration/device_manager/guide/UGtrbl.html
Here is my version information and DM Status.
Mdc-ACE1/Admin# sh ver
Cisco Application Control Software (ACSW)
TAC support: http://www.cisco.com/tac
Copyright (c) 1985-2010 by Cisco Systems, Inc. All rights reserved.
The copyrights to certain works contained herein are owned by
other third parties and are used and distributed under license.
Some parts of this software are covered under the GNU Public
License. A copy of the license is available at
http://www.gnu.org/licenses/gpl.html.
Software
loader: Version 0.95.1
system: Version A3(2.6) [build 3.0(0)A3(2.6) adbuild_12:03:54-2010/06/24_/auto/adbure_nightly4/
renumber/rel_a3_2_6_throttle/REL_3_0_0_A3_2_6]
system image file: (hd0,1)/c4710ace-mz.A3_2_6.bin
Device Manager version 2.6 (0) 20100527:2056
installed license: ACE-AP-01-LIC ACE-AP-04-UP1 ACE-AP-VIRT-020
Hardware
cpu info:
Motherboard:
number of cpu(s): 2
Daughtercard:
number of cpu(s): 16
memory info:
total: 6226388 kB, free: 4214676 kB
shared: 0 kB, buffers: 21572 kB, cached 0 kB
cf info:
filesystem: /dev/hdb2
total: 861668 kB, used: 731376 kB, available: 86520 kB
last boot reason: reload command by xxxxxx
configuration register: 0x1
Mdc-ACE1 kernel uptime is 36 days 7 hours 43 minute(s) 29 second(s)
Mdc-ACE1/Admin# dm status
DM ROOT:
DM HOME: /opt/CSCOanm
JAVA_HOME: /opt/CSCOanm/jre
MYSQL_HOME: /opt/CSCOanm/mysql
java is /opt/CSCOanm/jre/bin/java
DM : RUNNING (1241)
MySQL : RUNNING (1198)
Context Interface Config with no normilaztion:
interface vlan 16
description "Rad16 (4002 replacement)"
ip address 10.24.2.238 255.255.255.0
alias 10.24.2.237 255.255.255.0
peer ip address 10.24.2.239 255.255.255.0
no normalization
fragment chain 112
access-group input ALL
service-policy input remote_mgmt_allow_policy
service-policy input int4002
no shutdown
interface vlan 984
description "ACE NET PACS"
ip address 172.17.6.2 255.255.255.0
alias 172.17.6.1 255.255.255.0
peer ip address 172.17.6.3 255.255.255.0
no normalization
fragment chain 112
access-group input ALL
service-policy input remote_mgmt_allow_policy
service-policy input int4002
no shutdown
