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Virtual WAAS Central Manager 6.2.3 CMS_CDM Service Restarting Every 12-15 Minutes

Hi, 

 

The vCM is recently upgraded from 5.3.3 to 5.5.3 to 6.2.3 version. Now, the web GUI is going down every 12 to 14 minutes, and all managed WAAS devices would go from Online to Pending to Online again. The VMware hosted vCM has 2 CPU's and 4GB of memory. In the final minutes before the service restart, the free memory is about 2.2-2.4GB.

 

vCM#show ver
Cisco Wide Area Application Services Software (WAAS)
Copyright (c) 1999-2018 by Cisco Systems, Inc.
Cisco Wide Area Application Services (universal-k9) Software Release 6.2.3e (build b45 Ju
l 8 2018)
Version: oe-vwaas-6.2.3e.45

Compiled 04:20:37 Jul 8 2018 by cnbuild

Device Id: 00:50:56:b1:33:a1
System was restarted on Thu May 16 16:00:19 2019.
System restart reason: Power-on.
The system has been up for 22 minutes, 48 seconds.


vCM#show cms info
Device registration information :
Device Id = 12872
Device registered as = WAAS Central Manager
Current WAAS Central Manager role = Primary

CMS services information :
Service cms_httpd is running
Service cms_cdm is running


vCM#show alarms history detail

Op Sev Alarm ID Module/Submodule Instance
-- --- -------------------- -------------------- --------------------
1 C Mi servicedead nodemgr cms_cdm
May 16 16:25:16.115 AEST, Processing Error Alarm, #000004, 2000:330004
nodemgr: The cms_cdm service died.

2 R Mi servicedead nodemgr cms_cdm
May 16 16:25:05.833 AEST, Processing Error Alarm, #000004, 2000:330004
nodemgr: The cms_cdm service died.

3 C Mi servicedead nodemgr cms_cdm
May 16 16:13:43.903 AEST, Processing Error Alarm, #000003, 2000:330004
nodemgr: The cms_cdm service died.

4 R Mi servicedead nodemgr cms_cdm
May 16 16:13:33.632 AEST, Processing Error Alarm, #000003, 2000:330004
nodemgr: The cms_cdm service died.

The syslog.txt file has this single line repeating for the last 30 minutes.

 

/local1/syslog.txt
    2019 May 16 06:28:57 eahiwcmed01vwa getty[12418]: %WAAS-UNKNOWN-3-899999: ttyS0: tcgetattr: Input/output error


 

 

 

Thanks, 

Rick.

 

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