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% waas enable failed: WAAS memory requirements not met

Dear Team,

We have upgraded our WAAS devices to 5.0.1 and upgraded the brach router that having waas express license to 15.2 3 T. Now we are getting following error while we are enabling the waas from WAN interface.

% waas enable failed: WAAS memory requirements not met.

before upgrading the branch router itsWAAS  working fine and we are facing this issue after upgrading the router from 15.1 to 15.2.

Branch router Model: 1941.

Kindly suggest why we are getting these error while we are enabling the WAAS in Wan interface.

Please find the below mentioned show version output from branch router.

BRouter#sh ver
Cisco IOS Software, C1900 Software (C1900-UNIVERSALK9-M), Version 15.2(3)T, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2012 by Cisco Systems, Inc.
Compiled Fri 23-Mar-12 15:35 by prod_rel_team

ROM: System Bootstrap, Version 15.0(1r)M12, RELEASE SOFTWARE (fc1)

HB2503R0 uptime is 4 hours, 50 minutes
System returned to ROM by reload at 17:25:07 IST Sat Sep 22 2012
System restarted at 17:26:42 IST Sat Sep 22 2012
System image file is "flash:c1900-universalk9-mz.SPA.152-3.T.bin"
Last reload type: Normal Reload
Last reload reason: Reload Command

Cisco CISCO1941/K9 (revision 1.0) with 2269152K/90112K bytes of memory.
Processor board ID FGL1549221B
2 Gigabit Ethernet interfaces
2 Serial(sync/async) interfaces
1 terminal line
1 Virtual Private Network (VPN) Module
1 cisco Embedded service engine(s)
DRAM configuration is 64 bits wide with parity disabled.
255K bytes of non-volatile configuration memory.
250880K bytes of ATA System CompactFlash 0 (Read/Write)


License Info:

License UDI:

-------------------------------------------------
Device#   PID                   SN
-------------------------------------------------
*0        CISCO1941/K9          FGL1549221B

Technology Package License Information for Module:'c1900'

-----------------------------------------------------------------
Technology    Technology-package           Technology-package
               Current       Type           Next reboot
------------------------------------------------------------------
ipbase        ipbasek9      Permanent      ipbasek9
security      securityk9    Permanent      securityk9
data          None          None           None

Configuration register is 0x2102

Brouter#

Brouter#sh flash
-#- --length-- -----date/time------ path
1     55398712 Nov 29 2011 20:37:04 +05:30 c1900-universalk9-mz.SPA.151-4.M2.bin
2         2903 Nov 29 2011 20:58:52 +05:30 cpconfig-19xx.cfg
3      3000320 Nov 29 2011 20:59:06 +05:30 cpexpress.tar
4         1038 Nov 29 2011 20:59:16 +05:30 home.shtml
5       122880 Nov 29 2011 20:59:24 +05:30 home.tar
6      1697952 Nov 29 2011 20:59:38 +05:30 securedesktop-ios-3.1.1.45-k9.pkg
7       415956 Nov 29 2011 20:59:52 +05:30 sslclient-win-1.1.4.176.pkg
8     66415436 Sep 22 2012 17:24:06 +05:30 c1900-universalk9-mz.SPA.152-3.T.bin

129417216 bytes available (127070208 bytes used)

Brouter#sh hardware
Cisco IOS Software, C1900 Software (C1900-UNIVERSALK9-M), Version 15.2(3)T, RELEASE SOFTW
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2012 by Cisco Systems, Inc.
Compiled Fri 23-Mar-12 15:35 by prod_rel_team

ROM: System Bootstrap, Version 15.0(1r)M12, RELEASE SOFTWARE (fc1)

Brouter uptime is 4 hours, 51 minutes
System returned to ROM by reload at 17:25:07 IST Sat Sep 22 2012
System restarted at 17:26:42 IST Sat Sep 22 2012
System image file is "flash:c1900-universalk9-mz.SPA.152-3.T.bin"
Last reload type: Normal Reload
Last reload reason: Reload Command

Cisco CISCO1941/K9 (revision 1.0) with 2269152K/90112K bytes of memory.
Processor board ID FGL1549221B
2 Gigabit Ethernet interfaces
2 Serial(sync/async) interfaces
1 terminal line
1 Virtual Private Network (VPN) Module
1 cisco Embedded service engine(s)
DRAM configuration is 64 bits wide with parity disabled.
255K bytes of non-volatile configuration memory.
250880K bytes of ATA System CompactFlash 0 (Read/Write)

We are geeting the "SSL hand shake failed while communicating with WAAS express device " critical warning from Central manger GUI for the same branch express. Kindly suggest how we can resplve this issue.

Thamks in Advance.

Regards.

Ranjith

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Cisco Employee

% waas enable failed: WAAS memory requirements not met

Hi Ranjith,

Can you try the following commands on your router and see if it helps:

configmemory-size iomem 5

If it doesn't and that you are sure you have enough memory on your router to support WAAS Express, I would advise you to open a TAC case to have this investigated in depth.

Regards,

Nicolas