cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

524
Views
0
Helpful
1
Replies
Beginner

WAVE-594-K9 - Primary Power Supply Unit (Installed; No power)

Device is displaying alarm:

 

Major Alarms:
-------------
Alarm ID Module/Submodule Instance
--------------- -------------------- ---------------
1 psu_ac_status  sysmon/psu1_vinok    no power

 

 

Did a little more digging and found out that the hardware displayed this 

 

Primary Power Supply Unit (Installed; No power)

Redundant Power Supply Unit (Installed; Powered

 

Had a tech go to the site and confirmed that the device is plugged up to both power cables. The device has one green light and one green blinking light. Tech moved blinking light to another power source and blinking light remained. 

 

Can anyone shed any light on this for me.

 

Thanks

1 REPLY 1
Highlighted
Participant

Re: WAVE-594-K9 - Primary Power Supply Unit (Installed; No power)

Hi,

Primary power supply is probably defect, do a RMA of the PSU.

 

Best Regards

Finn

CreatePlease to create content
Content for Community-Ad
August's Community Spotlight Awards