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Archived Mobile Applications Events


Ask the Expert:Using The Cisco Technical Support Mobile App to Resolve Your Technical Issues with Kent WongWith Kent Wong

Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about the Cisco Technical Support mobile apps for iPhone, iPad, and Android harnesses the power of various Cisco support resources with Cisco expert Kent Wong.  Learn how to effectively use the app to resolve your issues, stay updated with the latest news, and improve your technical knowledge.

Kent Wong is the product manager for the Cisco Technical Support Mobile App. In this role, he has led multiple releases of the Cisco Technical Support iPhone, iPad, and Android apps while gaining industry recognition for the apps. He has over 12 years of industry experience in enterprise software, with the last 7 years at Cisco. He holds a bachelor's degree in management information systems from San Jose State University, and also holds a certification as a Scrum Product Owner.

Remember to use the rating system to let Kent know if you have received an adequate response. 


Kent might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Online Tools and Resources sub-community discussion forum shortly after the event.  This event lasts through February 22, 2013. Visit this forum often to view responses to your questions and the questions of other community members.

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