Archived Small Business Support

 Hi our user reported that he sent the message at 5:13, and  he got Delivery Delayed  message at at 9:23. The recipient confirmed to receive our user message at 10:23. refer to below log and bold section at the end, there are a few hours skipped send...

Dearswe have a cisco Ironport C370 - Model E025the old admin user left the company without informing us - so we can't access the deviceI want to reset the old admin passwordtried to access the device via console but there is no way to reset the passw...

I'm trying to setup a content filter for the message body containing the smart identifier "credit card".  It works fine if I set the fitler for message body and attachments.  However if I set the filter for message body only, the messages containing ...

Hi Folks,I've got this message on Spam and Virus blocker:The Critical message is:An application fault occurred: ('command_manager/command_client.py send_message|566', "<class 'Commandment.CommunicationError'>", 'mail.sydgram.nsw.edu.au: Network commu...

There still needs to be a way to only allow management from wired connections. I know there is the Management Access Control option, but that assumes one of 5 IPs will be the ones that access the device to manage it. It’d be far easier in a smaller b...

Hi , Could some one provide with a link to detailed description on how to achieve Cisco Gold Partnership. Thanks

If the Setup Wizard is run and it's done having the unit obtained a DHCP address, please prepopulate DNS settings when one clicks to assign a static IP.  Just one less thing to fat-finger when doing the setup since it's likely that DNS servers will r...

During the initial setup wizard you've given only once choice for Captive Portal, to create a redirect URL.  If you don't check that box some generic CP is created even if you don't want it.  The initial setup wizard needs to create a full featured c...

Cisco's consistency between products in the same family, in this case WAPs, has never been good.  You guys do a decent job of keeping your GUI feeling the same, but it's little changes, for no apparent reason, that drive me nuts.  I just figured out ...

I've had a few incidents where the WAP371 no longer appeared to be broadcasting the 2.4G antenna.  I have an old cell phone, Motorola Razr (Android 4.1.2) that I use for testing that and occasionally I've had to reboot the WAP371 because the Razr cou...

Any idea how often we should expect firmware builds to test any fixes made by the developers?

The description of Band Steer in the help file could be better. Reading the help file it isn’t clear if one needs to enable band steering on all SSIDs or only the 5G SSIDs to encourage devices to attached to the 5G side if they're capable.