Registration is now open in Customer Connection for Cisco Business Switches and Cisco Business Dashboard on July 28th from 4pm - 5:30pm AEST.

Registration is now open for Simple Wireless Management for Small Businesses on May 28th from 8am - 9:30am PT.

Join us for a demonstration on the management capabilities within the Cisco Business Wireless product line for small businesses. For the lone-IT-superman, it is critical that the network products are easy to buy, intuitive to deploy and manage; as well as maintain their operational state. We want to make operations simple for you. During this briefing you will learn:

• Day0-N capabilities using the new Cisco Business app
• Advanced capabilities within user interface using the integrated WebUI
• How to set up a Guest Network using Captive Portal and allow device onboarding through Social Login

Speaker: Brian Nicklin, Product Manager with Cisco

Join Customer Connection to register for this briefing!

Hello @All , 

I am Bhuvi Chopra, a product manager on the Cisco Business (formerly SBTG) Team.

Cisco Business is excited to offer its San Jose customers a unique opportunity to join us at Cisco headquarters for a design thinking workshop. This exclusive gathering, of no more than 20 people, is designed for an immersive interactive one-day session between customers and product managers. The workshop will be a dynamic mix of short instructional steps, latest cisco business devices (RV router, SG switches and WAP access points with FindIT) and guided hands-on teamwork.

Who is the audience for the workshop?

If you are an IT professional at a company with 25-200 employees, small MSP, partner or distributor.

What does this mean?

You would be able to interact with the Cisco Business products, share your feedback and experiences with the team. You will have direct input to Cisco's product management, engineering and design teams.

Is there an NDA required?

This is an exclusive close door workshop so we would require that you sign an NDA covering our Designs, Business Plans and IP.

When will this occur?

This is an all day workshop tentative planned for 6^th or 11^th December 2019.

What are my next steps?

If you are interested in this exclusive workshop, please fill the survey.

We look forward to hearing from you.

Best,

Bhuvi 

Join us on Thursday, November 14 at 10:00 am PT to learn more about how Cisco is empowering small business. From connectivity to cloud applications, networking plays a crucial role in every business journey. Cisco Business offers simple-to-deploy, flexible, and secure solutions designed to empower small business to communicate and collaborate reliably like never before. Please join us and learn more how Cisco is committed to enable every step of your business journey.

As title.

I have tried to press reset button on front of device, but the device still doesn't work for reset.

Next I was looking for the others articles about this issue and known its maybe a hardware issue.

Due to devices is out of warranty date, so i can't submit TAC support.

Is any suggestion for this issue?

Thanks.

Following is error MSG from console.

--

**************************************************
Boot1 Checksum Test...............................PASS
Boot2 Checksum Test...............................PASS
Flash Image Validation Test.......................PASS

BOOT Software Version 1.3.5.06 Built 21-Jul-2013 15:12:10

Networking device with Marvell ARM CPU core. 128 MByte SDRAM.
I-Cache 16 KB. D-Cache 16 KB. L2 Cache 256 KB. Cache Enabled.

MAC Address : 2c:ab:

Autoboot in 2 seconds - press RETURN or Esc. to abort and enter prom.
Preparing to decompress...
100%
Decompressing SW from image-2
100%

OK
Running from RAM...
GPIO ID is 6
Module type is 18
Device ID 0xe75a11ab

*********************************************************************
*** Running SW Ver. 1.4.11.2 Date 26-Sep-2019 Time 20:04:30 ***
*********************************************************************

HW version is V05
Base Mac address is: 2c:ab:eb:25:f4:c1
Dram size is : 128M bytes
Dram first block size is : 100352K bytes
Dram first PTR is : 0x1A00000
Dram second block size is : 4096K bytes
Dram second PTR is : 0x7C00000
Flash size is: 16M
......................................................................................................................................................................................................................................................................................................................................................................................

26-Sep-2019 20:04:34 %CDB-I-LOADCONFIG: Loading running configuration.
26-Sep-2019 20:04:36 %CDB-I-LOADCONFIG: Loading startup configuration.
Device configuration:
Slot 1 - SG300-10
Device 0: GT_98DX3033B (AlleyCat2)

------------------------------------
-- Unit Standalone --
------------------------------------

RSFLEG_read: offset=720657, size=37, file_id.file_index=5, f_size=19656026-Sep-2019 20:04:46 %SYSLOG-F-OSFATAL: RSFLEG_read: wrong input parameters !!!
***** FATAL ERROR *****
Reporting Task: ROOT.
Software Version: 1.4.11.2 (date 26-Sep-2019 time 20:04:30)
0x16aee8
0x16b44c
0x16700c
0x77e970
0x698af4
0x235520
0x239a94
0x23b850
0x23baec
0x23c614
0x24a870
0x215588
0x33a63c
0x1f7338
0x1223f0

**************************************************
***************** SYSTEM RESET *****************
**************************************************

--

Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about Voice VLAN on Small Business switches with Cisco subject matter expert Aleksandra Dargiel.

In particular, Aleksandra will cover topics such as Smartports Macro, OUI based Voice VLAN, design and implementation with other Cisco infrastructure devices

Aleksandra Dargiel, CCNP S&R is a Subject Matter Expert in Cisco Small Business. She spend 4 years in STAC supporting Small and Medium Business customers and partners.  6 years hands on experience and lateral thinking allows her to drive resolution of complex technical problems.

Remember to use the rating system to let Aleksandra know if she has given you an adequate response. 

This event lasts through October 8th, 2014. Visit this forum often to view responses to your questions and the questions of other Cisco Support Community members.

With Shahryar Talukder

Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to get expert insights and learn about the Cisco CallConnector suite with Cisco expert Shahryar Talukder. He will also explain how the CallConnector suite delivers productivity improvements for main answering positions and employee desktops with click-to-dial and click-to-send from

presence-enabled directories, as well as integration with Microsoft Outlook and Internet Explorer.

Shahryar Talukder has led the development team that has provided the Smart CallConnector suite of unified communication solutions for the UC500 and the CME-ISR. Shahryar has been working on unified communications, collaboration, and mobility solutions for more than 15 years. He has been a speaker at seminars, presented numerous webcasts, and conducted training for Cisco Technical Assistance Centers as well as to Cisco partners and has worked with the Cisco business units in defining the technical and product specifications for the collaboration and mobility solutions for the small business space. Shahryar has represented his company in the standard bodies for ISDN and 802. He holds a bachelor of science degree in electrical engineering from Kings College, University of London and a master of science degree in computing and control from Imperial College, University of London.

The Cisco Smart CallConnector Suite delivers productivity improvements for main answering positions and employee desktops with click-to-dial and click-to-send from presence-enabled directories, as well as integration with Microsoft Outlook and Internet Explorer. Easy to sell and install, the Cisco Smart CallConnector Suite gives partners an opportunity to expand their applications business.

The Smart CallConnector Suite includes:

• Smart CallConnector Operator, a console displaying incoming call queues, searchable directories, and telephone status
• Smart CallConnector Toolbar , free-of-charge application for basic click-to-dial and screen pops call notification
• Smart CallConnector Server and Advanced Client for presence, visual voicemail, call control, instant messaging with federation, and Outlook integration

Please visit the following sites for more details: https://supportforums.cisco.com/docs/DOC-13190 and www.cisco.com/go/smartcallconnector

Remember to use the rating system to let Shahryar know if you have received an adequate response.

Shahryar might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Security sub-community SBCS - UC500 discussion forum shortly after the event.

This event lasts through July 20, 2011. Visit this forum often to view responses to your questions and the questions of other community members.

With Shahryar Talukder

Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to get expert insights and learn about the Cisco® Smart CallConnector Suite of collaboration applications for the Small Business platforms from Shahryar Talukder. Shahryar is a team lead in the Small Business Technology Group at Cisco and he has been working on unified communications, collaboration, and mobility solutions for more than 15 years. He has lead the development team that has provided the Smart CallConnector suite of unified communication solutions for the Cisco Unified Communications 500 Series (UC500) and the Communications Manager Express bundle for the Cisco ISR Integrated Services Router (CME-ISR.) The Cisco Smart CallConnector Suite delivers productivity improvements for main answering positions and employee desktops with click-to-dial and click-to-send from presence-enabled directories, as well as integration with Microsoft Outlook and Internet Explorer. Easy to sell and install, the Cisco Smart CallConnector Suite gives partners an opportunity to expand their applications business.

The Cisco Smart CallConnector Suite delivers productivity improvements for main answering positions and employee desktops with click-to-dial and click-to-send from presence-enabled directories, as well as integration with Microsoft Outlook and Internet Explorer. Easy to sell and install, the Cisco Smart CallConnector Suite gives partners an opportunity to expand their applications business.

The Smart CallConnector Suite includes:

• Smart CallConnector Operator, a console displaying incoming call queues, searchable directories, and telephone status
  
• Smart CallConnector Toolbar , free-of-charge application for basic click-to-dial and screen pops call notification
  
• Smart CallConnector Server and Advanced Client for presence, visual voicemail, call control, instant messaging with federation, and Outlook integration
  

Please visit the following sites for more details: https://supportforums.cisco.com/docs/DOC-13190 and www.cisco.com/go/smartcallconnector

Remember to use the rating system to let Shahryar know if you have received an adequate response.

Shahryar might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Security sub-community SBCS - UC500 discussion forum shortly after the event.

This event lasts through December 22nd, 2011. Visit this forum often to view responses to your questions and the questions of other community members.

Patrick Born

Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn about resolving usage, configuration, and troubleshooting of SPA phones and ATAs.Patrick Born is a Technical Marketing Engineer for the Small Business Technology Group (SBTG). His responsibilities include SPA3xx, SPA5xx, and SPA9xx IP Phones, WIP 3xx IP Phones, and SPAxxx ATAs including the SPA2102, SPA3102, PAP2T devices.

Remember to use the rating system to let Patrick know if you have received an adequate response. 

Patrick might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Small Business sub-community discussion forum shortly after the event.   This event lasts through November 18, 2011. Visit this forum often to view responses to your questions and the questions of other community members.

Welcome to the Cisco Networking  Professionals Ask the Expert conversation. This is an opportunity to get an update on SPA3xx and SPA5xx IP Phones and analog telephone adaptors with Patrick born. Patrick Born is a Technical Marketing Engineer for the Small Business Technology Group (SBTG). His responsibilities include SPA3xx, SPA5xx, and SPA9xx IP Phones, WIP 3xx IP Phones, and SPAxxx ATAs including the SPA2102, SPA3102, PAP2T devices.

Remember to use the rating system to let Patrick know if you have received an adequate response.

Patrick might not be able to answer each question due to the volume expected during this event. Our moderators will post many of the unanswered   questions in other discussion forums shortly after the event. This  event  lasts through September 24, 2010. Visit this forum often to view  responses  to your questions and the questions of other community  members.

Welcome to the Cisco Networking Professionals Ask the Expert conversation. This is an opportunity to learn about the voice capabilities of the UC 500 system with Marcos Hernandez.  Marcos is a Technical Marketing Engineer with the Small Business Technology Group at Cisco. He has more than 14 years of experience with voice-over-packet technologies, with focus on VoIP, SIP, QoS, Cisco Unified CallManager Express, and managed services.

Remember to use the rating system to let Marcos know if you have received an adequate response.

Marcos might not be able to answer each question due to the volume expected during this event. Our moderators will post many of the unanswered questions in other discussion forums shortly after the event. This event lasts through July 30, 2010. Visit this forum often to view responses to your questions and the questions of other community members.

During the live event, Cisco subject matter expert Tim Walker provided an overview of how to properly install the Cisco TelePresence Management Suite Extension for Microsoft Exchange (TMSXE 3.0). A live demo was performed. Tim also discussed how to troubleshoot common installation problems, as well as provided best practices for this product.

Related links:

• FAQ
  
• Ask the Expert event
  
• Video