I was setting up our Thunderbolt appliance for our in-house use today and it looks like I have a bad USB stick. I ended up using the USB stick from the 2nd appliance we have, but I’m going to need to get this bad one replaced.
When you plug it in, the diag LED on the appliance flashes rapidly. I found a post on the community forum here –
I’m having exactly the same problem. Just let me know what you need to get another USB stick out to me. Thanks.
This has more times than not in the past turned out to be the fault of the APP1000 chassis rather than a bad USB key. While you wait for Marcos to send you a replacement key, you might try giving an extra hard push to the existing key to see if you can get it to seat. Another trial user had better luck by using a short USB extension cable between the APP1000 and the USB key.
Yes, I need a new USB key...I tried reseating and tried the key in 2 different monitoring appliances with the same result.
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