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What's New in CCA 3.1?

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CCA 3.1 introduces support for the following features and devices:

  • Updated Documentation and Administration Guide
  • UC 500 Software Pack 8.2 support
  • Multiple Voice Enhancements:
      • Bilingual Voicemail
      • Voicemail 0-out Options
      • DTMF Configuration (for SIP Trunk and CUE)
      • Meet-me Unlocked
      • Ability to select inbound Caller Name ID delivery method
      • Local Directory Support/Hunt Group Name Display
      • Customizable phone backgrounds and ringtones
      • Drag-and-Drop upload of custom phone backgrounds and ringtones
      • Troubleshooting: Gather Crash Information
      • Additional SIP Trunk Providers: CableVision and Megapath
      • Disable DHCP Server on UC500
      • Phone Soft Key Customization
      • Call-back Rules
      • Single digit extension support for floating extension
      • AA with multiple enhancements:
        • Bilingual AA
        • Bilingual Prompt Management
        • Support up to 5 Standard AA
        • Dial by First Name (v4 AA script)
        • Alternative Greeting (v4 AA script)
        • Configurable No Option Transfer retries
      • Support for SF/SG Series Switches:
        • SF 200 Series
        • SF 300 Series
        • SG 200 Series
        • SG 300 Series

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