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Community Manager
Community Manager


With Rahul Pal, Arpit Menaria and Krishna Kishore 


Welcome to this Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about evolution of long-term evolution (LTE) and the future with experts Rahul Pal, Krishna Kishore, and Arpit Menaria.


LTE, commonly marketed as 4G LTE, is a standard for wireless communication of high-speed data for mobile phones and data terminals. It is based on the GSM/EDGE and UMTS/HSPA network technologies, increasing the capacity and speed using a different radio interface together with core network improvements. The standard is developed by the 3rd Generation Partnership Project (3GPP).


Rahul Pal is a customer support engineer based in Bangalore, India. He has seven years of experience in the field of GPRS/UMTS/LTE technologies specializing in R&D and customer support. Rahul has worked with multiple vendors such as Nortel, NSN, and now Cisco, gaining expertise in packet core products such as SGSN and MME. Rahul has also worked as an escalation engineer handling customer escalations (technical troubleshooting and handling customer management). Rahul also has international experience of working directly with telco customers in the United States, Europe, and APAC and holds an engineering degree in information technology.


Krishna Kishore is currently working as a customer support engineer based in Bangalore, India, focusing on ASR5000/ASR5500, SAMI, and HWIC products providing support to 3G/4G mobility solutions deployed across the world. He has more than eight years of experience in mobility technologies such as GPRS/UMTS/LTE/CDMA, with experience in development and customer support. Krishna has worked with multiple vendor platforms such as Nortel, Hitachi, NSN, and Cisco. He holds a bachelor's degree in electrical and electronics engineering and CCNA certification. 


Arpit Menaria  is a customer support engineer based in Bangalore, India. He has been with the Cisco TAC for the past two and a half years (since July 2013) and has worked in FTS and TAC roles. Throughout his seven and half years of industry experience, he's worked for Ericsson and Tata Communications getting exposed to the telecom and Internet service provider environment. His technical skills span mobility, routing, switching, Linux, and Solaris. He has CCIE certification in routing and switching (written), RHCE, and WWSP mobility expert (written). Arpit also holds an engineering degree in electronics from the Indian Institute of Technology, Banaras Hindi University of Varanasi. 


Remember to use the rating system to let Rahul, Krishna and Arpit know if you have received an adequate response. 


Our experts might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation in Wireless - Mobility,  sub-community Other Wireless - Mobility Subjects discussion forum shortly after the event. This event lasts through March 14, 2014. Visit this forum often to view responses to your questions and the questions of other community members.




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