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Ata 186 second port fast busy tone

juankcs85
Beginner
Beginner

Hello

There are a atas186 who was registered to a CUCM version 6.1,the call manager was migrated to version 8.6 but now the second por when a call is answered immediately when give a fast busy tone, the first port works perfect, and i have changed many parameters and did a factory reset without success.

S/W Version 3.02.04(090202A)

App Load ID ATA030204SCCP090202A

Thanks.

2 Replies 2

rvomendes
Beginner
Beginner

Same problem here!

Your ata´s place calls  across the wan?

If yes, the the ata 186, only support one port in g729 codec the port 0, the second port works only in g711 codec so try to configure a region to place calls only in g711 codec across the wan and problem solve

i hope it helps...

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