cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
723
Views
0
Helpful
1
Replies

Blind Transfer and MOH on SPA8800

sidhall
Cisco Employee
Cisco Employee

1. I am trying the Blind Transfer Service Activation Code (*98) on SPA8800. A call is setup between 2 Ananlog phones. One phone does a hook flash and dial *98. After dialling *98, I hear a tone. After that I dial the 3rd party DN. After few seconds, I hear couple of beeps and then again dial-tone. The 3rd party never rings.

Note - Attended Transfer works.

2. Local MOH is not working. Local MOH (imusic) is supposed to work by default ? Please let me know if there is some setting that has to be done for that.

SPA8800 is connected to CUCM in this case, but I dont think that should matter in both of the above cases.

Any help will be appreciated.

Thanks.

1 Reply 1

nseto
Level 6
Level 6

Is there any difference if you hang up right after dialing that 3rd party number?

imusic is the word used when using with spa9000 or uc320w.  For the cucm, I believe you need to put the ipaddress and port number of the cucm.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: