Please be advised, the GuideMe Wizard is no longer available on the Small Business Support Community. For search capability please use the community search field to find content related to Cisco Small Business documents, videos, and discussions.
-- the box sets the calling name to be 01234567890 as well.
Is there any way to turn that off, and have the SPA just not present a calling name at all?
If not, no bother! I'm just trying to get my box to behave a little more like BT with regards to caller ID presentation -- they don't ever send a reason for no calling *name*, but if the calling number is withheld or unavailable they will set the calling name to Withheld or Unavailable -- and set a reason for no calling number.
Message was edited by: Martin Thorpe -- hopefully removed the auto-'email address' tagging! (Argh, no, it didn't. Bodged a different way.)
Thanks for the thoughtful presentation of your SIP headers, that definitely helps me in my lab setting. I see the same thing too, when I'm using an Asterisk server. I believe it is the expected behavior of this ATA to handle a FROM field with no string of text identifying caller ID, to just display the string of numbers in the sip URI. What I'm interested in, is, what does your entire SIP packet look like? Are we using a Contact field?
But, again, I believe it is expected behavior and I do not believe there is a setting to allow the ATA that, in the event of no string of text being available in the FROM field, to "failover" to display "Unknown" or something like that, unless the product management team has any ideas.
That's from a slightly patched Asterisk server, which doesn't put a calling name in if it's blank -- by default if you didn't set a calling name, Asterisk will also set the calling name from the calling number and you'd get this instead:
I've done product management myself so I know one customer asking for it to work a little differently (as opposed to it doing something wrong!) isn't going to make a change -- that's no problem at all. If it were to be changed, I'd rather the ATA didn't generate a calling name field in the CLID spill at all, rather than 'Unknown'. But hey, that's just my opinion!
For the avoidance of doubt, the ATA is always generating the calling *number* field in the CLID spill correctly.
A consumer router may support a virtual private network (VPN) connection, but that's a far cry from the network and security capabilities that a business-class router can provide. All it takes is some IT talent and know-how to set one up. You're hear...
Cisco RV340 Series Secure Router
Security License Features and Performance
Today, secure networking is imperative for every business, even the smallest one. The RV340 series security routers provides business users with advanced connectivity and...
Recorded Live at SpiceWorld 2018!With the increasing complexity of technology lengthy configurations, dealing with multiple vendors, constant updates and maintenance –it can feel like you are navigating an unruly IT jungle. Join Cisco's Amy Blanchard as s...
Small Business Networking Products
Network and Smart Storage
FindIT Network Management
Voice and Conferencing
ATAs, Gateways,and Accessories