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Recovery Firmware message SPA112

I'm getting the message

Recovery Firmware v1.0.2 (001)
Please select a file to upgrade the firmware : 


from my SPA112 this morning. I am trying to feed it the file SPA112_SPA122_1.2.1-004_FW.bin which is what I already had on it, using Firefox. It seems to upgrade, reporting

Upgrade is successful.

You will be returned to the Setup page after several seconds.

then divrts to reboot and comes up with an address of

http://0.0.0.0/index.asp

and when I try to access it on it's DHCP obtained address it goes back to asking for a firmware again. I've tried the reset button, both with a short and a very long press.

The device is ony a few weeks old.

Please help with any pointers.

Thanks!

1 Reply 1

This was resolved by Cisco Support

They suggested that I feed it the older version 1.1.0 version of the firmware, which got it talking again and that allowed me to revert back to the latest, 1.2.1.