09-05-2016 12:29 PM - edited 03-21-2019 10:35 AM
Dear community
Just bought a SPA 112 that seems to be working just fine, apart from one thing:
We can't seem to place local calls between the two lines (long cable between two buildings).
It rings but goes quiet and hangs up after making a call and the other side picks up. Any chance of a hint?
Also curious if I need to set something specific for use in Sweden? Seems to work fine, but still.
Should I tweak something else? The dial plan?
thanx very much for any help!
Jan A.
Solved! Go to Solution.
09-06-2016 08:03 AM
1. How long is the long cable ? What's cable type (disclose AWG or diameter).
2. Turn on syslog&debug (highest level) and catch them. It may help to analyze the issue.
if I need to set something specific for use in Sweden
According your wishes.
Your user may not be satisfied with US progress tones or US ringing. You may configure some more suitable for Sweden if you wish.
Ring Waveform, Ring Frequency and Ring Voltage needs to be configured according your end-phone requirements.
Dial Plan needs to follow dial plan of the PBX the SPA112 is registered to as well as user's requirement. There's nothing like "one configuration fit all requirements" dial plan - even for particular country, including Sweden.
09-06-2016 08:03 AM
1. How long is the long cable ? What's cable type (disclose AWG or diameter).
2. Turn on syslog&debug (highest level) and catch them. It may help to analyze the issue.
if I need to set something specific for use in Sweden
According your wishes.
Your user may not be satisfied with US progress tones or US ringing. You may configure some more suitable for Sweden if you wish.
Ring Waveform, Ring Frequency and Ring Voltage needs to be configured according your end-phone requirements.
Dial Plan needs to follow dial plan of the PBX the SPA112 is registered to as well as user's requirement. There's nothing like "one configuration fit all requirements" dial plan - even for particular country, including Sweden.
09-06-2016 08:03 AM
Thanx Dan, appreciate your help!
You set me on the right track, as I did find some localised configfiles that were good starting points and then tweaked from there.
The cable length was not an issue as the same thing happened with phones plugged in locally so
I will put that down to the general config for my locality too.
Thanx again!
09-06-2016 12:55 PM
It rings but goes quiet and hangs up after making a call and the other side picks up The cable length was not an issue as the same thing happened with phones plugged in locally so
Well, it may be network issue instead. Turn on and catch syslog&debug as mentioned above, also catch an affected phone session (SIP packets as well as RTP packets).
09-06-2016 11:29 PM
Dan,
Sorry, I was unclear.
You fixed all my issues by setting me on track to set the swedish settings.
That in turn made all my issues go away. I found a starting cfg file and tweaked that.
I am all set.
Thanx again!
09-07-2016 02:22 AM
OK, glad to hear you solved all the issues.
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