05-01-2013 01:52 PM - edited 03-21-2019 10:02 AM
Hi
I bought a spa112, and i't work fine, but when i try to call from my ata spa112 to a ip phone (internal extension), i have all the time a delay of 15 seconds before the processing of the call, except if i press # but if i call from a other ip phone to my ata extension, the call arrive immediatly. Do you have a solution for me, i cannot find the option for that on the web page configuration.
Thank you for your help
Luc
Solved! Go to Solution.
05-02-2013 12:16 PM
After fourth digit, the first part of dial plan: xxxxS0 match. S0 order not to wait for next digit, so the number is dialed immediatelly. I assume that the number doesn't exists, so PBX reject it triggering busy tone on phone.
Well, I'm not sure whats your numbering plan, so it's hard to give a hint related to Dial_Plan value.
05-02-2013 12:26 PM
Do you have and four digit number starting with 7 ?
It is generally better to avoid overlapping numbering plan (e.g. one valid number is prefix of other valid number). So [1] should be preferred whenever possible.
05-01-2013 04:22 PM
It seems to be "dial plan" issue. The number you are dialing is not recognized as complete, so the phone is waitinq for next digit until timeout or # (claiming explicit end).
Modify the "Dial Plan" and/or "Interdigit [Long|Short] Timer" according your wishes.
You may consider to read Cisco Small Business SPA100 Series Phone Adapters Administration Guide for further informations.
05-02-2013 12:01 PM
Hi Dan
i resolve a part of my problem with internal extension with 4 digits, but now the last thinks,i'm not able to dial out. When i press 7 ans start to type my digit, after 4 digit, the phone start to beep. I read the link that you send to me, and i try different option with the same result. i insert my programmation dial in, i dont' see what is wrong on it
(xxxxS0|[0-9]xxx|[3469]11|0|00| 7, xxxxxxxxxx)
Thanks for your help
05-02-2013 12:16 PM
After fourth digit, the first part of dial plan: xxxxS0 match. S0 order not to wait for next digit, so the number is dialed immediatelly. I assume that the number doesn't exists, so PBX reject it triggering busy tone on phone.
Well, I'm not sure whats your numbering plan, so it's hard to give a hint related to Dial_Plan value.
05-02-2013 12:21 PM
Hi
we use for inside extension 4 digit, and for external call, we use 7 to take a line, and it's necessary to use 10 digit (area code + phone number) all the time for local call and long distance.
thanks
05-02-2013 12:26 PM
Do you have and four digit number starting with 7 ?
It is generally better to avoid overlapping numbering plan (e.g. one valid number is prefix of other valid number). So [1] should be preferred whenever possible.
05-02-2013 12:35 PM
Hi
Super it's work perfectly with your recommandation (inside call ans external call)
Thank you so much for your quick answer, i appreciate that
Luc
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