05-28-2016 04:01 PM - edited 03-21-2019 10:33 AM
I am having an issue with incoming calls not being able to get through. I have checked with my SIP provider, and the device is registered. The device isn't answering the incoming call invitations, and a '404 Not Found' error is being sent back. Outgoing calls are able to be made, but nothing inbound gets through. Is there a setting that I can change to get this to work?
05-28-2016 04:18 PM
Your current settings are incompatible with the content of the INVITE packet, thus it's rejected.
Unfortunately, you disclosed no content of INVITE nor current configuration od affected line, so I can't be more specific.
05-28-2016 04:31 PM
05-28-2016 04:51 PM
The PDF you provided contain just option names, not the values configured. No chance to compare it with INVITE content.
The INVITE is claimed to call line "9188082987". I assume your line 1 have different name, thus the INVITE is rejected as inappropriate here.
05-28-2016 04:53 PM
There is no name for the line in the device. The number that you see is the number I used to call in to the device.
05-28-2016 05:02 PM
Once more. Target number in INVITE must match the configuration of a line of SPA112.
It seems there's no line 91880829878 configured on your SPA112.
Thus it respond "Not Found" to call to 91880829878 - just because it's not found.
05-28-2016 05:05 PM
Thank you, sir! It's working now.
05-28-2016 11:31 PM
Glad to hear you solved it.
05-28-2016 04:51 PM
All settings are default except for the server name, username and password.
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