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SPA122, incoming number modification

jusavola
Level 1
Level 1

SPA122 sw 1.3.5.  Customer claims he can not modify from GUI how incoming number shown in Phone connected to SPA112. Because of this, calling back to number wont work. Is it possible to modify how incoming numbers appears (adding/removing/changing digits) ?

Br, Juha

2 Replies 2

Dan Lukes
VIP Alumni
VIP Alumni

The feature you are asking for is known as Caller Id Mapping but I;m not sure it is available on SPA1x2 class of devices (I have no one here, so I can't inspect it).

On the other side, PBX should provide caller number in the form suitable for callback. So, PBX administrator should be asked for help - it is most preferred solution of the issue you described.

Thanks Dan.

- Juha -

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