11-14-2010 07:14 AM - edited 03-21-2019 09:30 AM
5 month old SPA2102, been working fine since the day I bought in April of this year. Current firmware (5.2.10).
Yesterday it went into a constant reboot cycle. Powers down, red power led--green power led--power led flash-green internet led-internet led then flashes activity 7-15 flashes, power down.
Swapped power outlet, swapped ethernet cable, switched port on switch, moved to different switch and different ethernet cable on same subnet. No change....
Any ideas?
Thanks,
BB
Solved! Go to Solution.
11-14-2010 07:56 AM
Your SPA is probably broken.
Check your warranty and open an RMA procedure.
You can find informations here:
http://homesupport.cisco.com/en-us/warranty
http://www.cisco.com/en/US/docs/general/warranty/English/SB_Warranty.pdf
http://www.cisco.com/en/US/prod/sb_product_warranty_information.pdf
Good luck.
11-14-2010 07:56 AM
Your SPA is probably broken.
Check your warranty and open an RMA procedure.
You can find informations here:
http://homesupport.cisco.com/en-us/warranty
http://www.cisco.com/en/US/docs/general/warranty/English/SB_Warranty.pdf
http://www.cisco.com/en/US/prod/sb_product_warranty_information.pdf
Good luck.
11-17-2010 09:36 AM
Bob,
If you've another power supply, try swapping that out first. From the description, it reads like the power supply is not coping.
Regards,
Patrick
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11-17-2010 11:27 AM
Thanks Patrick for the reply, it was actually the unit and not the power supply.
I RMA'ed the unit on Monday after I placed an order at amazon for another unit. The new unit from amazon arrived yesterday and I plugged it in with the old PS and it is working fine...
BB
11-18-2010 04:16 PM
Excellent,
I'm pleased to read that you've a functional device again. I appreciate you letting us know.
Regards,
Patrick
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