cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Welcome to the Cisco Small Business Community

Have a question? Click on a topic board below to get started in the community.

1153
Views
0
Helpful
0
Replies
tango_ninja
Beginner

SPA2102 - VMWI not working

Just set up my SPA2102 for the first time and am having some problems with the VMWI.  Simply put, when there's a voicemail the VMWI does not light, blink, ring, etc.  My goal is to get this LED on the phone to illuminate when a voicemail has been received.  All other functions seem to work OK.

What I need to figure out is if the problem is on my/SPA2102 end, or with my VOIP provider....

Some config settings:

Software version: 5.2.10

Hardware version: 1.0.5(a)

Voice > Line 1 > Supplementary Service Subscription > VMWI Serv: "yes"

Voice > User 1 > Supplementary Service Subscription > Message Waiting: "yes"

Voice > Info > Message Waiting: no

Thanks!

0 REPLIES 0