SPA232d Incoming SIP Call not ringing

[FredThompson0340]

I am trying to use the ATA for incoming/outgoing calls via voip.ms.

The service shows as 'Registered' on line 1 and I can make outgoing calls, but incoming calls do not arrive/ring.

The voip.ms portal shows that a busy signal is received.

Is it possible to receive calls on the 232D from a SIP service?

[Dan Lukes]

It may be networking issue (NAT and/or firewall), it may be configuration issue of so many kind ...

No way to guess as you provided nothing for analysis.

Use a packet catcher to capture SIP communication between phone and upstream proxy. Ask your local network administrator for help unless you know how to do it. Enable debug&logs of SPA232D voice application and catch them. It may help you (or us) to identify the cause ...

Related: Debug and syslog Messages from SPA1x2 and SPA232D ATA

[FredThompson0340]

Thank you again Dan for your help.

I discovered that it was a routing problem in the SIP provider settings. All working well now.

[Dan Lukes]

Glad to hear you solved it.