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loganjessop12
Beginner

SPA302D Caller ID and Headset Port

When using the SPA302D caller ID for the number comes up as a series of x's. The display name is there (support, sales, Cameron) but the number below just shows as xxxxxxxxxxxxx.

 

If you press call it does call the number but just displays the x's. How do you get it to display the actual number?

 

I also have a uniden HS910 that I use with my SPA514G and it works perfectly. With the SPA302D though, it does not have any speaker noise. The caller can hear me but I cannot hear them via the headset.

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nseto
Frequent Contributor

Generate a debug log for the caller ID issue, so we can see what the SIP Invite looks like to the phone.

https://supportforums.cisco.com/docs/DOC-9862