I have my SPA3102 hooked up to the front door ringer in my apartment complex.
The use case that I would like to support is to bridge to an IVR after a certain number of rings and then allow PIN code entry to buzz the door open.
Here's the good news -- It works! except when it doesn't .
Everything works as expected if the PIN code does not contain any of the digits (7, 8, 9, 0)
I cannot get DTMF for 7, 8, 9 and sometimes 0.
The common thread between them seems to be the 852Hz frequency but I have no idea what settings might help on the SPA3102. I remember stumbling across something about impedence and short loops a while ago but didn't understand it.
Any ideas about how I can troubleshoot further would be greatly appreciated.
From your log we can see that SPA and Freeswitch negotiate RTP-NTE DTMF relay.
Now try to check DTMF TX mode in the SPA according to this description:
DTMF Tx Mode
DTMF Detection Tx Mode is available for SIP information and AVT . Options are: Strict or Normal. The default is Strict for which the following are true:
•A DTMF digit requires an extra hold time after detection.
•The DTMF level threshold is raised to -20 dBm.
•The minimum and maximum duration thresholds are:
• strict mode for AVT: 70 ms
• normal mode for AVT: 40 ms
• strict mode for SIP info: 90 ms
• normal mode for SIP info: 50 ms
DTMF Tx Strict Hold Off Time:
This parameter is in effect only when "DTMF Tx Mode" is set to "strict," and when"DTMF Tx Method" is set to out-of-band; i.e. either AVT or SIP-INFO. If a user inadvertently sets the value to less than the default value, the system checks and reverts to the default value. There is no max limit on what the user can set of this parameter. A larger value will reduce the chance of talk-off (beeping) during conversation, at the expense of reduced performance of dtmf detection, which is needed for interactive voice response systems (IVR).
Default is 90ms.
You can try using Normal mode or Strict with a smaller Hold Off Time.
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