cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Welcome to the Cisco Small Business Community

Have a question? Click on a topic board below to get started in the community.

563
Views
0
Helpful
3
Replies
alquistador
Beginner

unable to access the IVR menu

                   I am unable to access the phone support for my spa 122!   Any ideas?

3 REPLIES 3
nseto
Frequent Contributor

Does it ask for a password or there's no audio when you enter the **** ?

there is no audio.

nseto
Frequent Contributor

See if you can factory reset it by holding down the reset button for 6 seconds.

If that still fails, then you'll need to call support to RMA the device.

http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html