10-04-2012 01:21 PM - edited 03-21-2019 09:52 AM
I am unable to access the phone support for my spa 122! Any ideas?
10-04-2012 02:02 PM
Does it ask for a password or there's no audio when you enter the **** ?
10-04-2012 02:52 PM
there is no audio.
10-04-2012 03:00 PM
See if you can factory reset it by holding down the reset button for 6 seconds.
If that still fails, then you'll need to call support to RMA the device.
http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html
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