Upgrade SPA112

[j.huizinga]

Hi,

I want to upgrade my SPA112

The manual says to click on administration and then upgrade firmware.

In my administration I have only have "quick setup"     

Don't have firmware upgrade.

any idea?

thanks,

JH

[Tom Watts · Accepted solution]

Hi J, try using different internet browsers. Cycle through such as use IE, Firefox, Chrome, etc.

-Tom
Please mark answered for helpful posts

[George Spanos]

JH. Make sure you're logging into the GUI as the "admin" username. The "cisco" user has limited privileges. You can alternately upgrade the unit by using CURL and posting a .xml config file telling the unit where to go to upgrade.

[Patrick Born]

Hi JH,

As the others have said, first make sure you're logging in as admin. Secondly, if this is a new, never upgraded ATA, you'll have to use Internet Explorer for this first upgrade.

This Firmware Upgrade Process--Explained document and the ones referenced in it may help you:https://supportforums.cisco.com/docs/DOC-29477

Regards,

Patrick---

   Use this reference document to locate SPA ATA resources

[j.huizinga]

Hi all,

Thanks!

When I used IE I saw the firmware upgrade.

Thanks again!

Jan