Hey,Is there any API to get call start time and call end time for the Cisco Jabber Voice Call?Thanks for your Help!
Hey,Is there any API to get call start time and call end time for the Cisco Jabber Voice Call?Thanks for your Help!
Hi,Have very basic question -1. Where I can find the the Jabber SDK ?2. How to integrate Jabber SDK with Eclipse/ STS ?3. How I see /change the Jabber Presence and notify to some third party for it's Status Change ?Thanks,Ajaiya K Pandey
I have downloaded the Remote Expert Mobile SDK 10.6.3.1 for android.I am able to make video call but the co browse functionality is not working.In the agent desktop, It says that the consumer has not accepted the cobrowse request ,but there is no pop...
I have a error AssistSDK is not defined, althought the link referent to assist.js is correctly, Can you help me resolve this error
Hi,My customer is leveraging the co-browse portion of expert assist SDK along with CSDK for voice/video functionality as they need some advanced capabilities. They are hitting some compatibility issues as per their analysis. Please see more details ...
Hi,We are trying to embed cisco phone into chromium embedded framework(CEF) which is at back of google chrome.So we need solution without NPAPI.We can modify and embed extension in CEF environment if we get source code for Chrome extension.1. Where c...
Hi,1. I wanted to know which versions of WebSDK is compatible with which version of CUCM? Like Voice and Video SDK files mention things like below: i. @version 11.0.0.675, Unified Communications System Release 11.0 ii. @version 3.0.7.1864...
Hi,We are using Chromium embedded framework(CEF) to host web based phone using cisco web sdk.CEF can enable NPAPI but it has browser identity as chrome. So cwic file checks it as chrome browser and doesn't use NPAPI. Voice and video sdk version till ...
Hi,Is there any plan from Cisco side to provide WebSDK which won't need any browser extension and NPAPI?NPAPI support is being removed from modern browsers. Chrome, Edge have removed it. Firefox is planning to remove it.Also Edge is having plan to no...
Hi everybody,i have a problem with CUPI and Unity Connection 10.5.1.11901-1. I cannot change the status of any greeting (Alternate, Busy,...) to "Greeting Enabled with No End Date and Time".API says: <xs:element name="TimeExpires" type="xs:string...
Hi,Is co-browse only mode supported on Android. We dont see the co-browse variable within the .class file of assist SDK and also the developer guide do not have the section.Thanks
Hello.I have a rem 10.6.3 lab set up with cucm only, no cube and am having a trouble to make a video call successful with hunt group configuration.With the same configuration, I have audio calls successful, but not video calls.I think I am supposed ...
hi,REM Video window is flashing in iOS 9.0+is it awared issue or not?YoursAlan
We have successfully been using CUPI to extract user info (alias, DTMFaccessID) from our Unity connection Servers. Since we upgraded to version 10.5, the script has been failing to access the servers. We have updated the objects in the code and retes...
If for an initial order, there is 20 concurrent licenses installed for a production environment, and later add another 80 concurrent licenses, how do we merge the 80 licenses into the existing production environment, do we need to reinstall the REAS/...
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