Audio and Video Endpoints

we have the need to pass the ANI caller id from a jabber guest session per user. example user with id 8888885551 calls in and user 8668668665 also calls the same incoming link to our customer care center. we need the id to be passed in the call as th...

We have an  observation (irrespective of Finesse version) on CISCO Jabberwrex library(version:'2.1.1.19913'version:'2.1.1.19913').Our SoftPhone is using Jabberwrex library to communicate Cisco notification service. The   console log(attached document...

Hi,I am getting confused about is there is any configuration required on CUCM server for Jabber SDK for web?I am using CUCM 91.2 and I have follow the steps to create a Client Services Framework with name ECPxxx. What else required on CUCM server.Reg...

Hello,Has anyone come across this issue of sporadic 401 unauthorized error?Mailbox delegate account is used to access user mailboxes via CUMI. 90% of the time it authenticates fine &  gets to user mailboxes/messages. The 401 unauthorized error occurs...

Hi,Is there a documented way to Bulk Delete End users in CUCM using the AXL api? I have used the ExecuteSQLUpdate (https://developer.cisco.com/media/axl-schema-10-5/Files//AXLSoap_executeSQLUpdate.html#Link3FF) command to do this using the following ...

Hello all,We have an application that communicates with Cisco phones and pushes texts/images/.. to phones. Is it possible for the application to find out if there is an active call on the phone, before pushing a message? Thanks for you inputs,Parisa

Hi All,is there an API that i can use to programmatically hide contacts at the Jabber desktop Client for specific users?I know i can do this manually from the Jabber desktop Client, I need an API for this.Thanks.

Hi,Is there any API for managing persistent group in Jabber or CUP?  I need an API to create and delete persistent groups and add/remove members into it.

We have a requirement to change TFTP details of DX series from the script (programmatically). The script will run in a server that will communicate to the DX phone. How to do this?

Hi Everyone,I am trying to send a message through XMPP IM URL like below:xmpp:abc@cisco.com?message;body=Hellobut it is not sending message and opening a chat window with abc@cisco.com?message.xmpp:abc@cisco.com is opening a chat window properly.Guid...

Hi,I am using CUP server 10.5 and Jabber client 10.5.  I have a question regarding use of CUP web services. It seems that it doesn’t sync with Jabber client.For example, I tried calling “addContact” web service, however, after its successful response...

Hi Everyone, I am trying to send a message through XMPP IM URL like below: xmpp:abc@cisco.com?message;body=HelloBut it is not sending message and opening a chat window with abc@cisco.com?message.xmpp:abc@cisco.com is opening a chat window properly. B...

I am looking for following information from the Jabber - org admin tool .Any pointers how to pull these data?1     What is the OS that the device that is connected to jabber server 2.    track IM only activity 3.    track  IM escalation to Voice acti...

Recently we receive the stream error "undefined-condition"  several times (see the attached Log) from Jabberwrex library(version:'2.1.1.19913')During Login into Finesse.While we are in connected and in NOT_READY/READY etc.The above means  "An unknown...

We have a solution based on Jabber Web SDK and we have it running using the WebEx sandbox (see screen below).Unfortunately, the client has WebEx on premise and we cannot configure the API so it works. We have access to the WebEx administration, so if...