we are experiencing a strange issue with Jabber SDK.
I'll try to explain what's the issue.
We are developing a web application that use Jabber SDK to access to call info in Jabber. The problem is that in 60% of times, caller number is not updated through the SDK when the call is picked up (in Jabber, the info is correctly updated).
We'd need a lot more details to determine the problem. Which version of the SDK are you using? What does your code look like (the bindings and the code that captures the events)? I'm sure I'd have more questions.
Team, Here's an overview of Webex Teams Developer resources.Do you have a nice use-case, app, sample code, etc? Please comment and I will add it!
Webex Developer PortalDeveloper blog Developer suppor...
Did a little birdie tell you that there is a UI refresh of the Finesse desktop in 12.0? Are you worried that the custom gadget(s) that you spent so many hours building will no longer work? Did you hear that there will be agent to agent chat in this releas...
Reqested to display a CUIC report in Finesse Agent Desktop
User wanted stats from a report they had created in CUIC to be displayed as a new tab in Finesse Agent Desktop.
Attached is a solution I got to work us...
I am working on a Webex Teams Bot. It was quite complicated to find all the necessary information to have a running webhook in python. Therefore, I am sharing a simple way to do it here.
It is necessary to have
I wanted to test the custom logging functionality.
There's an easy Library to use.
I made a sample class that matches the Activity Log for Element entry events.