cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
Please note that Remote Expert Mobile announced end-of-life and support will end on February 28, 2022.
174
Views
0
Helpful
1
Replies
Highlighted

Call info update problem with Jabber SDK

Hi all,

we are experiencing a strange issue with Jabber SDK.

I'll try to explain what's the issue.

We are developing a web application that use Jabber SDK to access to call info in Jabber. The problem is that in 60% of times, caller number is not updated through the SDK when the call is picked up (in Jabber, the info is correctly updated).

We are using the last SDK version.

Callmanager version is 9.1.2.

Could anybody help me?

Regards

Everyone's tags (1)
1 REPLY 1
Cisco Employee

Re: Call info update problem with Jabber SDK

We'd need a lot more details to determine the problem.  Which version of the SDK are you using?  What does your code look like (the bindings and the code that captures the events)?   I'm sure I'd have more questions. 

CreatePlease to create content
Content for Community-Ad
August's Community Spotlight Awards
This widget could not be displayed.