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Cisco Jabber Integration with Cisco Finesse

Ammara Bokhari
Enthusiast
Enthusiast

Hello,

Can any one please let me know how can Jabber be integrated with Finesse? We want to develop a customized Jabber chat gadget embedded in finesse. For this, we want to know more about how Jabber is/ can be integrated with Finesse, esp. if the users of Cisco Finesse can be synced with Jabber or do the users in Finesse will need to login to Jabber separately..

Can anybody please share thoughts or some useful info on this?

3 Replies 3

ewindgat
Contributor
Contributor

There is actually a Jabber sample gadget coming soon to the Finesse sample gadget library.

It's out on the Finesse Developers.

Rui

It doesn't seem to be available anymore; any news on when we might get this again?

Andrei

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