I really need your help about the integration capabilities of Cisco Unified IP Phones. In fact, I already checked the sdk, but my I m not a Cisco Professional so my understanding is not perfect.
I'm a developer, and I try to extend my cisco phone. My need : I would like to be able to handle incoming calls, each time my phone is ringing, I would like to call a specific URL with the incoming phone number as parameter, and to display this web page directly on my computer screen.
I use Jabber, so maybe I can Interact directly from Jabber ?
There are a couple of ways you could approach this:
CTI (TAPI/JTAPI) - TAPI (Windows only C library) and JTAPI (Java library) provide PC applications with the ability to monitor/control phone, and receive events/caller ID. The PC application could then launch a browser to a particular URL. Note the CTI interfaces can monitor multiple phones, and are commonly used in a client-server architecture, where an application server uses TAPI or JTAPI to monitor all user devices, and provides events via some RPC mechanism to a client based app of some kind.
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