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Please note that Remote Expert Mobile announced end-of-life and support will end on February 28, 2022.
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Beginner

Crash issue using latest REM android SDK ES10(11.6.1)

I have integrated the latest REM android SDK ES10(Remote Expert Mobile Advanced and Expert Assist SDK for Android 11.6.1.10000-7-ES10.zip )(fusionclient-android-sdk3.2.2.2.1.jar) for our existing product which is working fine with older SDK(fusionclient-android-sdk3.2.2.jar).

However, while starting a REM call ,using this.callManager.createCall method it crashes whenever remote user joins the call. Below are the logs

08-09 11:43:47.030 14223-14710/com.stagrp.extcare.vcr E/art: No implementation found for void org.acbrtc.PeerConnectionFactory.initializeFieldTrials(java.lang.String) (tried Java_org_acbrtc_PeerConnectionFactory_initializeFieldTrials and Java_org_acbrtc_PeerConnectionFactory_initializeFieldTrials__Ljava_lang_String_2)
08-09 11:43:47.031 14223-14710/com.stagrp.extcare.vcr E/UncaughtException: java.lang.UnsatisfiedLinkError: No implementation found for void org.acbrtc.PeerConnectionFactory.initializeFieldTrials(java.lang.String) (tried Java_org_acbrtc_PeerConnectionFactory_initializeFieldTrials and Java_org_acbrtc_PeerConnectionFactory_initializeFieldTrials__Ljava_lang_String_2)
at org.acbrtc.PeerConnectionFactory.initializeFieldTrials(Native Method)
at com.alicecallsbob.fcsdk.android.phone.impl.PeerConnectionFactoryManager.getFactory(PeerConnectionFactoryManager.java:33)
at com.alicecallsbob.fcsdk.android.phone.impl.PeerConnectionClient.<init>(PeerConnectionClient.java:75)
at com.alicecallsbob.fcsdk.android.phone.impl.PhoneImpl.createNewCall(PhoneImpl.java:248)
at com.alicecallsbob.fcsdk.android.phone.impl.PhoneImpl.createNewCall(PhoneImpl.java:241)
at com.alicecallsbob.fcsdk.android.phone.impl.PhoneImpl.getOrCreateCall(PhoneImpl.java:904)
at com.alicecallsbob.fcsdk.android.phone.impl.PhoneImpl.access$400(PhoneImpl.java:61)
at com.alicecallsbob.fcsdk.android.phone.impl.PhoneImpl$6.run(PhoneImpl.java:650)
at java.lang.Thread.run(Thread.java:762)
08-09 11:43:47.195 14223-14584/com.stagrp.extcare.vcr I/System.out: (HTTPLog)-Static: isSBSettingEnabled false
08-09 11:43:47.196 14223-14584/com.stagrp.extcare.vcr I/System.out: (HTTPLog)-Static: isSBSettingEnabled false
08-09 11:43:47.268 14223-14626/com.stagrp.extcare.vcr D/MainActivity: Enpoint Status is ================Connected
08-09 11:43:47.306 14223-14710/com.stagrp.extcare.vcr E/AndroidRuntime: FATAL EXCEPTION: Thread-12
Process: com.stagrp.extcare.vcr, PID: 14223
java.lang.UnsatisfiedLinkError: No implementation found for void org.acbrtc.PeerConnectionFactory.initializeFieldTrials(java.lang.String) (tried Java_org_acbrtc_PeerConnectionFactory_initializeFieldTrials and Java_org_acbrtc_PeerConnectionFactory_initializeFieldTrials__Ljava_lang_String_2)
at org.acbrtc.PeerConnectionFactory.initializeFieldTrials(Native Method)
at com.alicecallsbob.fcsdk.android.phone.impl.PeerConnectionFactoryManager.getFactory(PeerConnectionFactoryManager.java:33)
at com.alicecallsbob.fcsdk.android.phone.impl.PeerConnectionClient.<init>(PeerConnectionClient.java:75)
at com.alicecallsbob.fcsdk.android.phone.impl.PhoneImpl.createNewCall(PhoneImpl.java:248)
at com.alicecallsbob.fcsdk.android.phone.impl.PhoneImpl.createNewCall(PhoneImpl.java:241)
at com.alicecallsbob.fcsdk.android.phone.impl.PhoneImpl.getOrCreateCall(PhoneImpl.java:904)
at com.alicecallsbob.fcsdk.android.phone.impl.PhoneImpl.access$400(PhoneImpl.java:61)
at com.alicecallsbob.fcsdk.android.phone.impl.PhoneImpl$6.run(PhoneImpl.java:650)
at java.lang.Thread.run(Thread.java:762)

2 REPLIES 2
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Beginner

I can't find a reference anywhere on the web for:

org.acbrtc.PeerConnectionFactory

 

You might have somehow renamed an import statement as the well known class is:

org.webrtc.PeerConnectionFactory

 

Otherwise it looks like a build problem. Similar to https://stackoverflow.com/questions/45015530/no-implementation-found-for-void-org-webrtc-peerconnectionfactory-initializeandr

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Hi rdoyle

Thanks for your response.
I have not changed any import statement. Just replaced the jar and tried to run the app. It crashed once remote user joins the call or whenever call is established

Regards,
Gautam
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