DN - provider's domain - make call

[Sameer111]

Hello, I am trying to run the JTAPI example, 

I have a cisco IP communicator device, and I added the following input to the code: 

# JTAPI user configuration
CUCM_ADDRESS=192.168.X.X
JTAPI_USERNAME=admin
JTAPI_PASSWORD=XXXXXXXXXX

And:

# sendData
ALICE_DN=1000

# makeCall
BOB_DN=1005

Which I need to make a call from Alice to Bob ... 

But it fails ... 

The log:

15:47:09.94 Initializing Jtapi
15:47:10.22 Connecting Provider: 192.168.x.x;login=admin;passwd=xxxxxxxxxx
15:47:11.15 Awaiting ProvInServiceEv...
Received--> Provider/(P1-admin) ProvInServiceEv [#0] Cause:100 CallCtlCause:0 CiscoCause:0 FeatReason:12
15:47:11.17 Opening fromAddress DN: 1000
Exception in thread "main" com.cisco.jtapi.InvalidArgumentExceptionImpl: Address 1000 is not in provider's domain.
at com.cisco.jtapi.ProviderImpl.getAddress(CTQF)
at com.cisco.jtapi.makecall.makeCall.main(makeCall.java:86)

[dstaudt]

Generally this can happen if:
* The JTAPI user is not associated to the target device/DN in CUCM admin

* The JTAPI user does not have CTI permissions - the allow rollover/connext-xfer permissions are often overlooked (as most modern Cisco phones now support those features)

* The target device has the 'Allow CTI Control' option enabled

[Sameer111]

Thanks for the reply, 

regarding the first point, is it this page: (ccmadmin/appuserFindList.do) or this (ccmadmin/userFindList.do) ... 

is there any tutorial? 

[Sameer111]

Where should I go

[dstaudt]

Devices can be associated to both application and end users.

[Sameer111]

Thank you so much for the fast reply, 

I already have an added device, but still the JTAPI application will not work, 

This line is throwing an error:

CiscoAddress fromAddress = (CiscoAddress) provider.getAddress(dotenv.get("ALICE_DN")); 

Is there a special way that the address should be in?? 

Thanks a lot

[Sameer111]

Again this is my scenario:

// Basic make call example.

// Devices used / requirements (configure these in .env):
//   * ALICE_DN / CTI supported phone,associated with JTAPI user
//   * BOB_DN / any phone

// Scenario:
// 1. ALICE_DN creates/connects a call to BOB_DN
// 2. The call rings for 5 seconds (optionally it can be manually answered)
// 3. ALICE_DN drops the call

I configured the server, username, password, and added my Directory Number as "ALICE_DN", I also tried the device name and it didn't work too.

I just want to make a call from the JTAPI, but all solutions are not working for me ... 

[dstaudt]

Crossposted here: https://community.cisco.com/t5/audio-and-video-endpoints/jtapi-with-cisco-ip-communicator/m-p/4662542#M4321