Does Jabber Support Phone Call "Interception" in Windows App?
We currently have a Windows (.NET) app that runs in the System Tray and ties into the Lync/Skype for Business APIs. When a new call comes in, the app intercepts the message and opens our CRM system to the calling customer's record as the employee answers the call.
We are looking at switching to Cisco Jabber (for various reasons) and I am trying to determine if we can re-create this functionality in Jabber. So, with that, I have a few questions:
Can the Jabber SDK be used within a .NET-based application or can it be used within a browser-based app only?
Can I use the Jabber SDK to "intercept" a phone call so I can launch another app while the call is being answered?
Note: as TAPI/JTAPI can monitor multiple devices at large scale, and involves installing/maintaining components/libraries on the client, you may want to consider creating a TAPI/JTAPI based service that monitors multiple devices and provides its own RPC notification mechanism to individual clients.
In a previous article I talked about the Cards & Buttons functionality of Webex Message. It's great to send nicely formatted or interactive messages.
What if you want to learn about Cards? There is a bot that teaches you all about Cards using...
The Python library "webexteamssdk" is great but there's one part of this library that "may need better documentation". This is the ability to create cards & buttons.
Here's a card example:
How is this card setup? What compone...
(using Python and the Flask Library)
An oAuth integration allows you to have an application "do stuff on your behalf".
This is a topic that can be quite complex to understand. For that reason I created this Python code to make it as easy as possible to...
It may be easier than you think.
After some customer requests I started writing code in Python. A few days later the script was ready.
What can it do?
ADD LOGO or image to your virtual background (using a domain/email address/URL/local-file)
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