Extension Mobility API doesn't logout with CUCM 12.0

[Flexcom99]

I try to make a logout thanks to EM API : it works with CUCM 9.5, 10.5, 11.5 but not with CUCM 12.0.

The logout request is :

<request>

    <appInfo>

        <appID>admin</appID>

        <appCertificate>XXXXXXXX</appCertificate>

    </appInfo>

    <logout>

        <deviceName>SEP0123456789AF</deviceName>

    </logout>

</request>

and the response is (with an HTTP 200 status code) :

Error processing request: null

The request is send to http://CUCM12IP:8080/emservice/EMServiceServlet with Content-Type: application/x-www-form-urlencoded thanks to a POST method (GET is tested also but doesn't work too). All others API calls work (login, userDevicesQuery, deviceUserQuery...).

I would like to know what has changed in the EM API for that particular version of CUCM ?

[Aaron Fracht-Monroe]

Thanks for the continuing investigation @dstaudt. Making it backward compatible would be ideal.  Is there a CSC bug ID# for this yet that you know of?

[tbamert]

The link refers to EM login. How is this applicable to EM logout?

Also, this is producing a http 500 error, that would not be the case with just a missing variable. Also, Cisco own sample login page does not work. This is a bug not matter how you slice it.

[Lin Zhu]

Hi, I check it in bug tool, it is fixed in the patch (1.23033.1), correct? 

thank you !

[Aaron Fracht-Monroe]

I've heard 2nd hand that private bug# CSCvn48861 is created for this. Wondering if @dstaudt can confirm and provide any updates or timeline for a fix.

[Aaron Fracht-Monroe]

I've confirmed that the issue no longer exists in CUCM 12.5.1.10000-22