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ambdev
Cisco Employee

Green background on remote video handle

Hi team,

we are developing an application for iOS and Android. We are using REM SDK for making audio and video calls. While rendering remote video, we see green background on video handle till we stop/start the local video. This issue is seen with Android only. Please help us to cater this issue.

I also referred an old discussion but it didn't helped much.

video and preview views rendering green

Regards,

Ambrose Dev

3 REPLIES 3
robdoyle
Cisco Employee

Hi Ambrose,

Changing the Z order of the remote preview to hide it in the background and then when onSurfaceRenderingStarted is fired, change the Z order to make it viewable has apparently worked well in the past.

Regards,

Rob

Hi Rob,

Thanks for your reply. But we still see the issue. One more thing is that, green screen disappear only after we manually hold/resume the call. Any pointer would be helpful for us.

Regards,

Ambrose Dev

It sounds like you are missing the initial onSurfaceRenderingStarted call.

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