Hi team,
I'm hoping you can advise us here in reference to what SKU’s should be used with Remote Expert Mobile 10.6(1) when being deployed with HCS-CC 10.6
I believe that Remote Expert Mobile 10.6(1) is now supported with HCS-CC 10.6, as shown in the following documents:
https://communities.cisco.com/docs/DOC-59117
The latest CCBU (CBABU) Ordering Guide includes Remote Expert Mobile SKU’s but only for CCX and CCE:
http://www.cisco.com/c/dam/en/us/products/collateral/customer-collaboration/unified-contact-center-express/ordering-guide-c78-331727.pdf
If a Service Provider (SP) is deploying Remote Expert Mobile 10.6(1) with HCS-CC 10.6 please can you advise what RE-M SKU’s should be used?
Should the SP use the CCE RE-M SKU’s?
Can these licenses be transferred between customers?
Regards,
Jon
