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TC Console 7.1 - Failure to Communicate

JOEL FREDERICK
Beginner
Beginner

When attempting to connect to a C60 running TC7.1.0 or TC7.1.1 I get the following message:

"Failed to communicate properly to the codec.  Some components failed to initialize."

Please let me know what is needed to resolve this communication issue.  Thanks!

6 Replies 6

Geevarghese Cheria
Cisco Employee
Cisco Employee

Hi Joel,

   I would request you to refer  the following link TC Console issues for related information.

Thanks and Regards,

Geevarghese

David_Bruun-Lie
Cisco Employee
Cisco Employee

Joel,

we're putting up a new version that fixes a regression when attempting to log in on certain codecs. Sorry about this.

See you at infocomm?

David

David, I appreciate the update here.   I will not be attending InfoComm this year however one of my co-workers will be there to represent.   Thanks

Joel, a new TC console version has been published now, please try it out. Sorry for the inconvenience and thanks for the feedback! :-)

David

OK, it appears that all of the TC Console download links (including previous versions) are not working at the moment.  I will check back later.   thanks.

Downloaded 7.1.1 and connected to the C60 now.  I'll let you know if I run into any issues.  Thanks again!

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