TMS 14.4: Who has upgraded and have you seen any bugs?
Just curious if anyone out there has given 14.4 a test and if so, if they have seen any major bugs. While I love the idea of getting things upgraded to enable things like CMR, most recent product updates (VCS, TC Endpoints, and TS) have all had major bugs. VCS was the worst of all causing call drops across my whole network and random reboots. That is since fixed (after hours with TAC). I know every environment is different but we had pretty bad luck with the newer code revs lately. Anyone have success upgrading and running TMS 14.4/TMSPE 1.2?
Re: TMS 14.4: Who has upgraded and have you seen any bugs?
Can't say for sure but we upgraded from 14.3.2 to 14.4.2 and now we get pollmaster failed alerts pointing to our primary MCU. The call doesn't fail but this event is logged in the conf call log several times. We checked the configs on the MCU several times and they look to be configured correctly with http and https services enabled and http redirect to https enabled as well.
I think I found another one. For brevity, I'm stripping the soap headers.First, I'm creating a new line using addLine <line>
I need to have a notepad with some saved text to pop up with an incoming call hit to our call center. I am aware of the thick client screen pop gadget, I am working on seeing we can change that to fit our needs. I am unsure to change to get this working
HiWe have UCCX and are using cisco finesse. We have deployed popup screen feature on finesse and it is working fine, but we have a problem. It does not create new tab for each call that is handled and every new call over writes the call info with the new ...
Hi there, Suppose Agent001 is in Ready(userstate) state while Agent002 is in Not_ready(userstate) state. Agent002 makes call to Agent001,Agent001 answers the call & now they are in Talking(userstate) state...