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Beginner

APIC-EM controller failing to start services

Hello,

I had to power down the controller for some hardware maintenance. I did this according to the official guide Cisco Application Policy Infrastructure Controller Enterprise Module Installation Guide, Release 1.4.x - Configuring Ci…

But now I cannot login to the controller.However I can ssh to grapevine. Below is some queries I did to check system status:

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Grape_5.JPG

Any help is really appreciated.

Thanks

Everyone's tags (1)
1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: APIC-EM controller failing to start services

looks like the services (apart from grapevine) have not restarted.

Can you do a "./bin/reset_grapevine" and say "N" to the prompts.

It should show the services restarting.   when you do a "grape service display  | grep service_type" there should be  about 38 services.

ipgeo-service             service_type              ipgeo-service

apic-em-inventory-manager-service service_type              apic-em-inventory-manager-service

file-service              service_type              file-service

pnp-service               service_type              pnp-service

ip-pool-manager-service   service_type              ip-pool-manager-service

access-policy-programmer-service service_type              access-policy-programmer-service

election-service          service_type              election-service

scheduler-service         service_type              scheduler-service

app-vis-policy-programmer-service service_type              app-vis-policy-programmer-service

network-poller-service    service_type              network-poller-service

postgres                  service_type              postgres

qos-lan-policy-programmer-service service_type              qos-lan-policy-programmer-service

qos-policy-programmer-service service_type              qos-policy-programmer-service

task-service              service_type              task-service

router                    service_type              router

iwan-analytics-service    service_type              iwan-analytics-service

nbar-policy-programmer-service service_type              nbar-policy-programmer-service

rabbitmq                  service_type              rabbitmq

grapevine-coordinator-service service_type              grapevine-coordinator-service

apic-em-jboss-ejbca       service_type              apic-em-jboss-ejbca

grapevine-log-collector   service_type              grapevine-log-collector

policy-manager-service    service_type              policy-manager-service

rbac-service              service_type              rbac-service

topology-service          service_type              topology-service

grouping-service          service_type              grouping-service

telemetry-service         service_type              telemetry-service

identity-manager-pxgrid-service service_type              identity-manager-pxgrid-service

reverse-proxy             service_type              reverse-proxy

cas-service               service_type              cas-service

policy-analysis-service   service_type              policy-analysis-service

pfr-policy-programmer-service service_type              pfr-policy-programmer-service

grapevine                 service_type              grapevine

apic-em-event-service     service_type              apic-em-event-service

cassandra                 service_type              cassandra

apic-em-network-programmer-service service_type              apic-em-network-programmer-service

apic-em-pki-broker-service service_type              apic-em-pki-broker-service

node-ui                   service_type              node-ui

visibility-service        service_type              visibility-service

View solution in original post

4 REPLIES 4
Cisco Employee

Re: APIC-EM controller failing to start services

looks like the services (apart from grapevine) have not restarted.

Can you do a "./bin/reset_grapevine" and say "N" to the prompts.

It should show the services restarting.   when you do a "grape service display  | grep service_type" there should be  about 38 services.

ipgeo-service             service_type              ipgeo-service

apic-em-inventory-manager-service service_type              apic-em-inventory-manager-service

file-service              service_type              file-service

pnp-service               service_type              pnp-service

ip-pool-manager-service   service_type              ip-pool-manager-service

access-policy-programmer-service service_type              access-policy-programmer-service

election-service          service_type              election-service

scheduler-service         service_type              scheduler-service

app-vis-policy-programmer-service service_type              app-vis-policy-programmer-service

network-poller-service    service_type              network-poller-service

postgres                  service_type              postgres

qos-lan-policy-programmer-service service_type              qos-lan-policy-programmer-service

qos-policy-programmer-service service_type              qos-policy-programmer-service

task-service              service_type              task-service

router                    service_type              router

iwan-analytics-service    service_type              iwan-analytics-service

nbar-policy-programmer-service service_type              nbar-policy-programmer-service

rabbitmq                  service_type              rabbitmq

grapevine-coordinator-service service_type              grapevine-coordinator-service

apic-em-jboss-ejbca       service_type              apic-em-jboss-ejbca

grapevine-log-collector   service_type              grapevine-log-collector

policy-manager-service    service_type              policy-manager-service

rbac-service              service_type              rbac-service

topology-service          service_type              topology-service

grouping-service          service_type              grouping-service

telemetry-service         service_type              telemetry-service

identity-manager-pxgrid-service service_type              identity-manager-pxgrid-service

reverse-proxy             service_type              reverse-proxy

cas-service               service_type              cas-service

policy-analysis-service   service_type              policy-analysis-service

pfr-policy-programmer-service service_type              pfr-policy-programmer-service

grapevine                 service_type              grapevine

apic-em-event-service     service_type              apic-em-event-service

cassandra                 service_type              cassandra

apic-em-network-programmer-service service_type              apic-em-network-programmer-service

apic-em-pki-broker-service service_type              apic-em-pki-broker-service

node-ui                   service_type              node-ui

visibility-service        service_type              visibility-service

View solution in original post

Beginner

Re: APIC-EM controller failing to start services

Thank you. It's working now

Beginner

Re: APIC-EM controller failing to start services

Thank you very much.

This helped me A LOT.

Highlighted

Re: APIC-EM controller failing to start services

Thanks from me too! Also helped!

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