03-21-2016 11:51 PM
Hi guys,
I guess this problem is due to service wae-designapiserver not started successfully.
I tried to restart the service using service wae-desginapiserver restart but actually it is not started.
# service wae-designapiserver restart
Shutting down wae-designapiserver:
Service is not running
Starting wae-designapiserver:
# service wae-designapiserver status
wae-designapiserver is not running
# designapid
FT_New_Face failed with index 0 : 1
Is it due to License error? I installed WAE planning and automation in 2 VMs with 2 licenses.
Best Regards,
Yuan
From: Yuan Liu (yualiu2)
Sent: 2016年3月22日 11:15
To: 'discussions-community-developer-wanautomationengine@cisco-marketing.hosted.jivesoftware.com'
Subject: Error log in design-server.log in WAE
Hi guys,
I am Yuan from DABU,
I am in a POC of WAE trying to find what WAE can help our own project,
I just installed WAE in my environment and installed the trial license successfully.
When I want to try some rest APIs, I got below error log,
{
"2500": "The OUT message was not received within: 60000 millis due reply message with correlationID: Camel-ID-wae-auto-2-36489-1458028861475-3-145 not received on destination: temp-queue://ID:wae-auto-2-52964-1458028859730-1:13:1. Exchange[Message: com.cisco.wae.design.client.comm.MateApiRequest@c8a1110<mailto:com.cisco.wae.design.client.comm.MateApiRequest@c8a1110>]"
}
And I checked the backend log files design-server.log, and found below error log,
Error processing exchange. Exchange[Message: ]. Caused by:
2016-03-21 22:16:40,020 | INFO | iserver_Worker-1 | JobRunShell | 184 - org.quartz-scheduler.quartz - 2.2.1 | Job DesignDaemonController_status_update._wae-auto-2_23000 threw a JobExecutionException:
org.quartz.JobExecutionException: java.lang.Exception: designapid is not running
at org.apache.camel.component.quartz2.CamelJob.execute(CamelJob.java:57)[185:org.apache.camel.camel-quartz2:2.14.2]
at org.quartz.core.JobRunShell.run(JobRunShell.java:202)[184:org.quartz-scheduler.quartz:2.2.1]
at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:573)[184:org.quartz-scheduler.quartz:2.2.1]
Caused by: java.lang.Exception: designapid is not running
at com.cisco.wano.appengine.mateapiserver.route.processor.DesignDaemonHelperBean.getServerLocation(DesignDaemonHelperBean.java:53)
at sun.reflect.GeneratedMethodAccessor31.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)[:1.7.0_60]
at java.lang.reflect.Method.invoke(Method.java:606)[:1.7.0_60]
at org.apache.camel.component.bean.MethodInfo.invoke(MethodInfo.java:408)[100:org.apache.camel.camel-core:2.14.2]
at org.apache.camel.component.bean.MethodInfo$1.doProceed(MethodInfo.java:279)[100:org.apache.camel.camel-core:2.14.2]
at org.apache.camel.component.bean.MethodInfo$1.proceed(MethodInfo.java:252)[100:org.apache.camel.camel-core:2.14.2]
at org.apache.camel.component.bean.BeanProcessor.process(BeanProcessor.java:167)[100:org.apache.camel.camel-core:2.14.2]
at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:105)[100:org.apache.camel.camel-core:2.14.2]
at org.apache.camel.component.bean.BeanProcessor.process(BeanProcessor.java:67)[100:org.apache.camel.camel-core:2.14.2]
at org.apache.camel.language.bean.BeanExpression$InvokeProcessor.process(BeanExpression.java:189)[100:org.apache.camel.camel-core:2.14.2]
at org.apache.camel.language.bean.BeanExpression.evaluate(BeanExpression.java:123)[100:org.apache.camel.camel-core:2.14.2]
at org.apache.camel.language.bean.BeanExpression.evaluate(BeanExpression.java:132)[100:org.apache.camel.camel-core:2.14.2]
at org.apache.camel.processor.SetBodyProcessor.process(SetBodyProcessor.java:47)[100:org.apache.camel.camel-core:2.14.2]
at org.apache.camel.management.InstrumentationProcessor.process(InstrumentationProcessor.java:72)[100:org.apache.camel.camel-core:2.14.2]
Can anyone tell me why caused this? How to solve this problem? Thanks very much for your reply.
Best Regards,
Yuan
07-08-2016 02:37 PM
Hi Yuan Liu,
Please stop the following services
service wwe-messaging stop
service wae-db stop
service wae-core stop
service wae-appenginecore stop
service wae-designapiserver stop
Delete the data directory
rm -rf /opt/cariden/software/wae-core/data
Start the Services
service wwe-messaging start
service wae-db start
service wae-core start
service wae-appenginecore start
service wae-designapiserver start
Load in a plan file from the snapshot task WAE_INSERT or using the WAE Design Client File -> Save to WAE -> and selecting process plan
You should now be able to use the APIs.
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