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Lisa Latour
Frequent Contributor
Frequent Contributor

We're Upgrading the Platform!

June is going to be a huge month for the Cisco Support Community. In the next few weeks, you’ll be seeing a host of new features and functions along with improved performance and enhancements.

We didn't just pick off a few of the top enhancements. In this new version, we're adding more than 100 customer-requested enhancements.

The first major roll-out is scheduled on June 3-5, 2011.  (Fri Noon – Sun 6 PM PDT)

During that time, access to the communities may be limited and sometimes inaccessible. However, we are confident that this upgrade will make the community an improved experience for you and all our users.

Some of the New Features and Functions to look for include enhancements to:

  • Profiles (including a new Profile Privacy feature)
  • Discussions
  • Projects
  • Tagging
  • Ratings
  • Places
  • Login & registration enhancements
  • Accessibility
  • Rich Text Editor Functions
  • As well as dramatically improved caching, and a lot more.

We hope you welcome these long-awaited enhancements and you will continue to provide us feedback as well as issue reporting.

For any feedback or questions you may have, please send email to

Thank you very much for your continued participation and contributions to the Cisco Support Community!

(Side Note: Additionally,The Cisco Support Community iPhone application will not be available on June 6, 2011 (5:00 PM – 10:00 PM PDT). During this time, we will be making required updates to the existing  mobile platform to support the upgraded version of the CSC website.

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