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Welcome to the Business Analytics and Award Optimization (BAAO) community for suppliers.Here you'll find timelines and milestones, frequently asked
questions, training materials and more! We encourage you to peruse the site, ask a question, leave comments, and participate in polls. BAAO is a
negotiation management tool with near real-time view of spend and savings, and includes big data analytics.

The platform transforms the negotiation process by enabling collaborative and real-time negotiations. It leverages predictive analytics to drive data intelligence
and increase the velocity of business decisions.


New GSM Supplier User - BAAO Onboarding 


Click here to access overview training. 
BAAO Attribute Update Training Materials  
BAAO 310 Supplier Training Document (PDF)   
BAAO 310 Supplier Training Video  
Supplier No Bid Training 
Supplier Training
Training: E2E Cost Transformation - CM Cx RFQ (Suppliers)  
Training: E2E Cost Transformation - CM Nx RFQ (Manufacturing Partners)  

BAAO Support

Supplier Cheatsheet 
How to Guide for BAAO 310 
Quick Reference Cards (QRCs)
CSV Upload & Download QRC 
In-Dashboard Response QRC 
ODM Report QRC
Programmable Report QRC 

BAAO Support (Text Only) 
Please use the following options to reach BAAO Support:

  1. Raise a help desk ticket from inside the BAAO platform by clicking on the “?” at the top right of the banner.
    This will generate an email to the support desk. We suggest you include a screenshot to help troubleshoot your issue.
  2. Send an email with a screenshot of the issue

Business Analytics and Award Optimization

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